Shipping policy
Processing Time All orders are processed within 1–3 business days after payment confirmation.
Shipping Origin All products are shipped from China.
Delivery Times to EU Countries
- Western Europe (Germany, France, Netherlands, Belgium, Austria, Ireland, Luxembourg): 10–15 business days
- Nordic countries (Sweden, Denmark): 12–18 business days
- Southern Europe (Spain, Portugal, Italy, Greece, Cyprus, Malta): 14–20 business days
- Eastern Europe (Poland, Czech Republic, Hungary, Romania, Bulgaria, Croatia, Estonia, Latvia, Lithuania, Slovakia): 14–20 business days
Delivery times are estimates and may vary due to customs processing or carrier delays.
Shipping Costs Shipping costs are calculated at checkout based on your delivery region. Free shipping is available on qualifying orders — the threshold is displayed at checkout.
Customs & Import Duties Orders shipped to EU countries are generally not subject to import duties for orders under €150. For orders above this threshold, customs duties may apply and are the responsibility of the customer.
Lost or Delayed Packages If your order has not arrived within 30 days of the estimated delivery date, please contact us and we will investigate with the carrier.
Contact For shipping inquiries, please contact us through our store's contact page.